hotels near winchester mystery house san jose ca

#HOTELS NEAR WINCHESTER MYSTERY HOUSE SAN JOSE CA FULL#
#HOTELS NEAR WINCHESTER MYSTERY HOUSE SAN JOSE CA CODE#
#HOTELS NEAR WINCHESTER MYSTERY HOUSE SAN JOSE CA WINDOWS#

I’m so upset and my anxiety is in high gear. I will be sharing this experience on every platform,social media, even the better business bureau.

#HOTELS NEAR WINCHESTER MYSTERY HOUSE SAN JOSE CA FULL#

That lady Efren made me feel worthless and I need to speak to a manager ASAP to discuss the full details becuz this is unheard of! To even yell n raise ur voice to a customer?!? I wasn’t rude or irate. Even check out time is 12 a cleaning walked right in! No knocking. I have never felt so disrespected and treated like garbage by someone who’s job is hospitality. I would have giving it 5 stars had it not been for a lady named Efren in guest services. The hotel should also have an agreement with the retail businesses to not disrupt hotel guests with their deliveries and use of the trash compactor in the middle of the night! Bottom line, the fact that guests could not have a restful nights stay at a hotel, is not good for a hotel! I mean, isn’t this the main purpose for hotels?! For guests to be able to sleep comfortably without disruption?! So beware of this HUGE issue if you decide to actually book a room with this DoubleTree Hilton Hotel.

#HOTELS NEAR WINCHESTER MYSTERY HOUSE SAN JOSE CA WINDOWS#

The rooms should be made sound proof, with sound proof windows as well.

Awakened again, by the hotels laundry delivery service truck at 6am!!!! Rolling his Containers into and out of the truck, using the load lift gate each time.

Extremely disappointing! Nothing we could do. They told us they did not have a new room for us, and that they were fully booked, and were “prioritizing large groups” and did not have a new room for us. Later that day, upon returning to the hotel around 4pm, we came back to the front desk, there was new shift working the front desk. We told them we would be back later after our event, to get the room. They said they would move us on the other side of the hotel, but they had to wait for guests to check out (which they assured us they would have) and they could hold a new double room for us. Saturday morning we told the front desk staff about the issue. Song with this nuisance the doors below us (staff entrance) would open and be slammed non-stop for the next hour. Not sure if it was working for the hotel or the retail, but after this, it was not easy to fall asleep again. Friday night, we were awakened at 3:30am, by a big rig truck, delivering or picking up something. However, you will not be able to have a restful stay at all. Room 201, the East wing of the hotel, right next to the retail shops (Marshalls), and above their delivery dock and industrial trash compactor.

#HOTELS NEAR WINCHESTER MYSTERY HOUSE SAN JOSE CA CODE#

I feel bad as it is during the holidays but I stand to my code of expectation of cleanliness and hygiene.ĭon’t expect to get any rest at this DoubleTree. I don't believe in degrading a family business nor taking away from local businesses as I am a local bay area native. I would of never wrote this review I would of let the issue go as a loss of time should they have agreed to refund me under the circumstances. I will tell you I am fair when it comes to reviews and I only write reviews when they are 5 star except today. It was legitimate! I don't smoke I don't do dirty and I refuse to settle for nothing less then clean and tidy especially during covid. I mean my concerns didn't have to do with most handles missing on the furniture, etc. I am glad we brought 2 cars because I was sick with the idea of my choice in hotels and the outcome! Lucky the place I booked through refunded me regardless of calling them to ask them to honor the refund first and they declined. I told her I just could not do it as I was so disgusted and he would return the keys right away. My husband did not wish to call the front so I did! I told the girl my concerns and she did offer to switch us rooms but by that time we were so grossed out and I was a bit emotional as I was scattering by then to do my meeting via zoom and work. The comforter was so nasty I would of never even wanted to sit on the bed much less sleep on it. I personally am not a smoker so at that point I was freaking out as I smelled cigarettes had been smoked in that room at one point previous. Upon arriving at the room we were glad as I had a class I needed to attend to and he had a long day at work! The room was gross, disgusting, smoky smelling, and as my husband touched the drape handle to move it dust fell like snow! He started sneezing. A good deal is GREAT around the holidays, right? WRONG!!! Upon arriving, the check in process was fairly quick and simple with the young lady nothing special or welcoming. We decided to book through a site we had not used in awhile.

Hotels near winchester mystery house san jose ca